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Grief and loss support program

Welcome to the grief and loss support program

This program is for people who are bereaved by suicide and people who are supporting someone at risk of suicide. Carers, friends and family need support too!



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Module 1: Coping with grief and loss

This module is designed to support people in coming to some understanding of the impact of suicide. The strategies in this module will also be useful for people who are caring for someone who is at risk of suicide, which can be an ongoing traumatic life experience. Carers, as well as friends of people at risk of suicide, need support.

Grief and loss is a part of life and the impact is unique to each person. We experience grief in relation to life events such as loss of health, the loss of a friend, the end of a relationship or the loss of income.



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Module 2: Communicating effectively with others

It is possible to find ways to share our grief with others, and at the same time, be aware of our own styles of mourning.


When we are experiencing grief and loss, we can find it hard to communicate with our friends and family. Even if other people in our family are also grieving, we can feel isolated in our grief.

Sometimes we will want to talk about our loss, and sometimes we won't. Sometimes certain members of the family may not want to discuss their thoughts and feelings, or they will try and change the subject if you bring them up.

You might have a partner that wants to give you comfort and affection, but won't actually talk about his or her loss. These are all things that you may need to address with your loved ones.


This part of the program suggests some ways that might improve the way you communicate with others at this difficult time. We'll also cover some ideas regarding anger management and assertiveness.

Active Listening

When spending time with someone who is grieving, often what they want is someone to listen to them, and not to provide any advice. Active listening is a communication skill that helps people to feel that they are being understood and supported.

One way that you can show someone that you are really listening to them is to repeat back what they have said in your own words. For example, you can begin your sentence with phrases like:

Are you saying you feel...

Are you saying you think...

Or

Let me see if I understand you... It sounds like you think...

What gets in the way of active listening?

Advising - giving advice is not part of active listening. An example of this is when your partner tells you that they feel depressed. You acknowledge how they are feeling, but then try to give them advice on how they might cope with their depression.

Filtering - you only listen to some parts of the conversation. For example, you might pay attention when the other person is talking about their feelings and you might tune out if they start talking about your behaviour or a bad habit, such as how you don't offer to do the dishes after dinner.

Disputing - you disagree or debate. You take a position and stick to it regardless of what the other person says. For example, every time your partner suggests that you are not talking about your feelings, you disagree.

Is it a good time to talk?

Module 3: Connecting with others during grief and loss

The better part of one's life consists of his friendships."

Abraham Lincoln

When experiencing a major loss such as someone dying by suicide, some people surround themselves with friends and family and try to keep busy with lots of activities. However, others feel like spending time alone and may be hesitant in seeking the support of other people.

Some people are reluctant to ask for help at a time when they actually need it the most. In addition, their friends can be hesitant to contact them during this difficult time, for fear of not knowing what to say or do.

You may need to educate your friends and family in how they can support you at this time. Don't be afraid to tell your friends and family how they can best support you.

A good friend is someone who is available, someone who can sit with us during the hard times, and listen to our feelings and stories without trying to offer advice or a solution.

Please take a moment to tell us what you think:

The information in this module was useful:

If you have any specific comments about this module that you would like us to hear about, please tell us here...







Module 4: Your mental health

Many people, including carers, experience anxiety or depression, or low mood because of grief and loss. It is important to look after yourself at this time.

This module covers the main symptoms of anxiety and depression. There are practical strategies that people who are experiencing depression can do, for example, getting some exercise and planning what to do each day. The strategies in modules 5 and 6 will help you manage depression and anxiety.

In this module we also explore what to do if you are feeling suicidal and how to stay safe. There is information on the reasons people may feel suicidal and strategies for helping someone who feels suicidal.


Module 5: Your physical health

When we experience grief and loss, we can feel anxious and stressed. We might not get much sleep or not sleep very well. Sometimes we don't eat regularly and don't get enough exercise.

In this part of the program we cover relaxation, sleep, nutrition, exercise and setting goals for making changes to improve your mood and overall wellbeing. There are four audio files to help you relax and lots of practical suggestions.

Did you know...










Module 6: Life skills for optimal health and wellbeing

During difficult times, there are usually many negative thoughts running through our mind, and we can struggle to do things that need to be done, such as shopping and cleaning. We can also lose pleasure in activities that we once enjoyed, like doing things for other people.

The information in this module includes strategies that can help you start to feel more positive. We'll show you how to challenge unhelpful thinking and we explore factors that contribute to our happiness, such as our relationships, helping others and engaging in pleasurable activities.

You might like to do some of the activities in this module now, and there might be others that you could come back to at another time.

Cognitive therapy

Your living is determined not so much by what life brings to you as by the attitude you bring to life; not so much by what happens to you as by the way your mind looks at what happens."

Kahlil Gibran

Our thoughts and beliefs about particular situations determine how we feel and behave.

Think about how you would feel if one of your closest friends did not call you for some time? Would you feel really angry, or would you feel mildly annoyed or even indifferent?

The power of negative thoughts

Sometimes we can actually make ourselves quite upset by thinking in a very negative way. For example, say another two weeks go by and your friend has not called you. You might start to think "What if she doesn't like me anymore? Maybe she doesn't want to be my friend?" These types of thoughts can lead to really unpleasant feelings.

How we think and feel about a situation, will then influence what, if anything, we choose to do about it.

Summary

We cannot do everything at once, but we can do something at once."

Calvin Coolidge

We hope that you have found this program useful. Coping with grief and loss is not easy. We all have to find our own way to summon the courage to keep going, to reconnect with people and to keep using strategies that good for us.

If you have not done so already, please give us some feedback on the program at the end of each module. Your feedback can help us to improve our service.

Summary of the program

On the next few pages you will find key points from each of the modules. This is only a very brief overview. Please remember that you can reread each module at any time. Also, download the relaxation audios and save them to your computer if you have not done so already.


© The National eTherapy Centre at Swinburne University of Technology was contracted by Crisis Support Services to develop this support program.

The intensity, number and length of these reactions will vary from person to person.

Physical reactions Emotional reactions Behavioural reactions
Fear, numbness, blankness Confusion Withdrawing from friends, social activities or work
Panic Relief Eating more or less
Muscle tension Despair Forgetfulness
Increase in illness e.g. Colds Pining, yearning Dreaming of the deceased
Crying, sobbing Disbelief Difficulty sleeping
Nausea Intense sadness Concentration problems
Headaches Shock Excessive activity to keep oneself from thinking
Gastrointestinal problems e.g. Diarrhoea Anger Restlessness, inability to sit still
Fatigue and loss of energy Worry Loss of interest in or increased sexual activity
  • The symptoms of grief that you are experiencing
  • Other major stressors that you are experiencing
  • Questions to ask your doctor (e.g. about counselling, medication)

Think about taking a trusted family member or friend with you to your appointment. It can help to have someone there to remind you of important information and suggestions that your doctor might make.

  • When is a good time to talk?
  • Is the person you want to talk to willing to pay attention and listen to what you are saying?

It's not always easy to find a good time to talk about important things like how you are feeling, or how you are coping with your loss. Some people experiencing grief and loss will throw themselves into their work and avoid conversation with their partner. Teenagers experiencing grief and loss may spend even more time in their room than usual.

Make sure you find appropriate times to talk to your family and friends. If necessary, make a time that works for all of you. Just after work and just before going to bed, are usually not good times to have a serious talk. Maybe one morning or afternoon on the weekend would work better.

Use body language to show you are listening

Maintaining eye contact, nodding occasionally, saying 'yes' or 'uh huh' when appropriate shows that you are listening and encourages someone to say more. Sitting relatively still and leaning slightly forward also indicates that you are listening to the other person. Try to keep your arms uncrossed so as not to appear defensive.

Be mindful of other people's personal space by not sitting too close to them. Of course, sitting closer is appropriate when it's your partner or a close family member.


Avoid judgments

When telling people how you feel about what they said or did, try to avoid sounding judgmental. A judgmental response can cause people to talk less about how they feel and it can lead to arguments. An understanding response lets the person know that you have heard them and encourages the person to tell you more.


Don't walk away from a discussion

Walking away from a discussion is generally not a good way of dealing with problems in a relationship. One time that it is alright to walk away is when you think that some time out would be helpful, for example, if you are feeling very angry. However, you first need to tell the other person that you are taking some time out from the discussion.

When we get angry with someone we can tend to replay past conversations over and over in our mind - a bit like a CD that's on constant replay. We might go over and over what we said, what the other person said, and replay the same thoughts and questions. This usually doesn't achieve anything and can lead to more anger.

Think back to a recent argument you had, for example, with your partner, a colleague or a friend. You may have had automatic thoughts such as:

  • 'I don't deserve to be treated that way!'
  • 'She shouldn't speak to me that way!'
  • 'He just doesn't understand'

Think for a moment about the sentence above that contains the word "should".

When we feel angry, we often have a "should" thought, like the one above.

Other "should" thoughts we can have include:

  • 'My partner should always be there for me'
  • 'I should always be treated fairly'

The problem with "shoulds" is that we tend to regard them as absolute truths rather than a preference. If we go around demanding that things should always be a certain way, we are only going to stay angry. We can work on changing them into preferences, for example:

  • 'I would prefer my wife to be there for me, but sometimes she might not be'
  • 'I would prefer to be treated fairly, but sometimes I won't be'

Preferences, even though they can be harder to accept and believe at first, are actually more realistic.

In module 6 of this program we will cover how to challenge our unhelpful thoughts in more detail.

For every minute you are angry you lose sixty seconds of happiness."

Ralph Waldo Emerson

So it is important that we find ways of managing anger that work for us.

There are benefits to communicating more assertively...

  • You increase the chances of your needs being met
  • You are likely to feel satisfied knowing that you have communicated your needs or opinions openly and directly even if you don't get the outcome you want
  • You are likely to feel better about yourself which means increased confidence, and self-respect and
  • The person you are communicating with is also seen and heard, and their needs may also be met

If we agree to do things that we really don't want to do, we can actually feel angry and resentful. For example, you might be invited out soon after your loss and you may not feel ready to go out. Or there might be certain friends that you don't want to see too much of, because they tend to talk about their own problems.

Healthy relationships involve give and take, but saying no from time-to-time is perfectly okay, just as other people have the right to refuse our requests or invitations sometimes.

Sometimes seeing a counsellor, and getting another person's perspective on how the family is functioning or not functioning can be helpful. Counsellors can also help individuals to communicate more clearly with one another. They can assist quieter family members to open up and get hot-tempered members to speak more calmly.

Let your friends and family know that:

  • Grief cannot be rushed so it's not helpful if they say things like "you will feel better in a few months"
  • They need to be patient with you. There will be challenging times when you are trying to cope with difficult feelings and this might be months after your loss
  • There is no right way to grieve and sometimes you will need some time alone. However, it is also important that you do not spend too much time alone

Join In. Join a club such as a book club or walking group, or enrol in a short course. Remember, the first time you turn up at a new place may be difficult, but it will get easier with time and after meeting a few people.

Volunteer. Have you thought about doing some volunteer work in your community such as helping people with a disability? This can be a great way to meet new people. It can also look good on your CV, if you apply for a job. Employers like to see that people are involved in their community.

Think about whether there are certain times of the day where you are not doing much. For example, are you at a loss to fill in the hours in the morning, or is the afternoon a time when you find yourself struggling to find something to do? Also, consider doing at least one or two activities during the week with other people, rather than just activities that you can do alone.

Jane found that she was struggling to find something to do in the morning on weekends. Here is how she filled in her activity plan:

Time of day Saturday Sunday
Morning Get up early and go for a walk to get the paper.
Read the paper at home or in a caf.
Get up early and go for a walk with my friend Marie.
Afternoon Do some gardening. Consider going for a bike ride, to work on my goal of losing weight.
Evening Cook a meal for my sister. Hire a movie or go and see a movie. Cook a healthy meal for myself. Read for a while and watch a little TV.

Did you know...

Activity planning is often recommended by health professionals (e.g. psychologists) for people experiencing depression. It can help take the focus off unhelpful feelings and thoughts and allow people to feel more positive and in touch with life.

  • GAD often develops in childhood or adolescence, but may also begin in adulthood
  • It is common for GAD to begin after a stressful life event, but not everyone who experiences stressful events will develop GAD
  • Often people with GAD have tended to worry a lot in the past and be overly concerned with how things will turn out and how they will cope
  • Stress and personality factors may contribute to the development of GAD, and there can be biological (e.g. genes), social (e.g. feeling alone or isolated from others), environmental (e.g. parenting style) and cultural (e.g. feeling one is expected to cope well with everything) influences
  • Panic tends to focus on the present and involve feelings such as a fear of losing control, a sense of approaching danger and feeling helpless
  • Four or more physical symptoms develop quickly, such as palpitations, sweating, trembling, shortness of breath, chest pain, nausea, stomach discomfort, feeling dizzy, feelings of unreality or detachment from oneself, fear of dying, numbness or tingling, chills or hot flushes
  • The number and severity of symptoms present during a panic attack vary between people, but at least four symptoms must be present during a full blown panic attack
  • Panic attacks are initially experienced as unexpected. They can also occur in sleep (called nocturnal panic attacks)

Sometime the symptoms of panic can appear to mimic symptoms of a heart attack or other life-threatening medical condition, so it's a good idea to see your doctor to discuss your symptoms.

  • People with OCD often feel embarrassed about their obsessions and/or compulsions and they may go to great lengths to hide their behaviours from family, friends and even doctors
  • The symptoms can take up a large amount of time (more than 1 hour per day), causing considerable interference to the person's life, for example, to their relationships with others
  • Many people with OCD experience more than one type of symptom and their symptoms may change over time
  • People with OCD often avoid situations or places that trigger anxiety and compulsions. This intensifies the problem as they gradually avoid more and more situations
  • Constant avoidance prevents people with OCD from learning that nothing bad or dangerous would happen if they were to stop the compulsive behaviour (e.g. hand washing)
  • People with social anxiety can be afraid of showing any physical sign of anxiety (e.g. sweating, blushing)
  • In social situations, physical symptoms may take the form of a panic attack, with symptoms such as heart palpitations, blushing, trembling, sweating and faintness
  • A person with SAD usually recognises that their fear is unreasonable or excessive
  • People may fear specific aspects of social situations, such as writing or eating in public, using public toilets, and being observed at work
  • People with SAD experience considerable disruption to their daily lives and quality of life. They face intense distress when in social situations, and some are unable to go out in public
  • Stress is common following exposure to a traumatic event, but for most people the signs of stress disappear within days or weeks
  • For a person with PTSD, the symptoms are more severe, last longer (sometimes for many years), and interfere with general functioning, including work, study, relationships, health and quality of life
  • People can have acute PTSD (clinical symptoms between 1 - 3 months) or chronic PTSD (clinical symptoms for more than 3 months)
  • A delayed onset of PTSD can occur, that is, the symptoms develop 6 months or more after the trauma
  • People with PTSD experience increased arousal (e.g. difficulty sleeping and concentrating, irritability and feeling jumpy and on guard) and avoid situations, people and or places that remind them of the trauma
  • People with PTSD often have other mental health conditions, including other anxiety disorders, depression, and substance abuse

Everyone is different, but some of the common signs are:

  • Threatening or talking about wanting to hurt or kill oneself
  • Looking for ways to kill oneself by seeking access to available pills, or other means
  • Feeling rage or uncontrolled anger
  • Engaging in risky activities e.g. driving recklessly
  • Increasing alcohol or drug use
  • Feeling hopeless, helpless, desperate
  • Talking or writing about death, dying, or suicide when these actions are unusual for the person e.g. "life is not worth living", "what's the point of living?"
  • Withdrawing from friends, family and life in general
Get help early Talk to a family member or friend or call a telephone counselling service.
Suicide call back service - 1300 659 467
Lifeline - 13 11 14
Delay any decision to end your life People often find that if they delay making the decision for a few hours or a day, things actually improve, especially if they talk to someone about it.
Talk to someone you can trust Talk to a family member, a work friend, a teacher or a minister. Telephone counsellors are specifically trained to help support you and discuss your suicidal thoughts.
Develop a plan to keep safe Develop a plan that you can use at any time. For example, a family member or friend that you will call when feeling depressed or upset.
See your doctor or a mental health professional Doctors and health professionals such as psychologists, psychiatrists and counsellors are trained to deal with matters related to suicide. You can find them in the yellow pages or websites such as The Australian Psychological Society

Did you know...

Practising some form of relaxation on a regular basis can:

  • Reduce blood pressure and heart rate
  • Improve immune function
  • Decrease anxiety and stress
  • Improve coping abilities and concentration

Looking after your health is important

Practising relaxation on a regular basis can help you reduce tension, think clearly and sleep more peacefully.

Relaxation, in any form, takes practice before it has an effect, so try the strategies in this module at least three times a week, over the next few weeks.

Examples of being on automatic pilot - non-mindfulness

Thoughts which indicate that our mind is not focused on the present moment:

"I should have been at the shops an hour ago ..."

"When I go on holiday next week, I'm going to relax..."

Examples of practising mindfulness

Some thoughts which indicate that our mind is focused on the present moment:

"I am tasting my food and enjoying the different flavours"

"My cat is asleep on my lap and I feel calm"

The moments where we seem to be battling with our minds, can become moments of great learning.

It is only by practising mindfulness regularly that we can truly learn how effective it can be. It's not just something you can read about and understand straight away. What you will notice, is that the mind does indeed have a life of its own. It will, unavoidably, wander away from the object of attention it has been focused on.

Over time, practising mindfulness teaches us that we can "watch" our thoughts, no matter how many arise, without getting caught up in them. With practise, we can get some space between our thoughts, and not become tangled up in them, or dragged down by them. This can be quite liberating.

The benefits of regular mindfulness practice include:

  • Relaxation, that is, a slowing down of our breathing and heart rate
  • Less of a tendency to get stressed or anxious

Sunlight

Our biological clocks are regulated by light. Try to get at least 30 minutes of direct sunlight during the day.

Challenge unhelpful thoughts

It is common to worry about not getting enough sleep. Remind yourself that lying in bed resting quietly, is almost as good as actually sleeping. We often get small amounts of sleep even when we think we have been awake. You can read about challenging your thoughts in module 6.

With patience and time your sleep routine will improve. It may be 3 to 4 weeks before you notice improvements, so try to be patient. If you find yourself lying in bed worrying, get up and do something non-stimulating, like light reading, until you feel sleepy again.

Caffeine stimulates the central nervous system and is a diuretic. Excessive caffeine intake can lead to an increased heart rate, excessive urination, nausea, vomiting, restlessness, anxiety, depression, tremors and difficulty sleeping.

Moderate tea or coffee drinking is recommended. An average or moderate amount of caffeine is regarded as three cups of coffee (about 250 milligrams of caffeine) per day.

Kick a football around an oval Play golf with a friend
Try a dance class Go to an aerobics or pilates class
Start jogging Lift weights in a gym
Ride a bike Play tennis or squash
Try yoga, tai chi or karate Go for a walk with a friend
Go swimming Walk or cycle instead of using the car
Do some gardening Try a team sport such as basketball, volleyball or soccer
  • Start small (e.g. walk to the end of your street for 10 minutes for 3 days in the first week) and gradually increase your physical activity (e.g. walking for 15 minutes for 4 days in the second week)
  • Allow yourself time to develop new habits and don't be hard on yourself if setbacks occur. Sometimes we resist change initially (e.g. first 2-4 weeks); but if we persist in becoming more active this will then become the 'new' routine
  • Consider social activities. Find a friend to walk or exercise with, so that you can motivate each other. Take part in a group activity, such as joining a bushwalking club or a basketball team
  • Make it enjoyable for example, listen to music on an ipod when you go walking or bike riding
  • Try using a pedometer (10 minutes of walking is about 1000 steps, although achieving 10,000 steps a day is often promoted. This can be a goal to pursue among your friends or family (see 10000steps.org.au)

Say your goal is to ride your bike three times a week for 20 minutes. Ask yourself the following questions.

Is this goal specific? Yes, it involves riding three times a week for 20 minutes.

Is it measurable? You will know if you have ridden three times for 20 minutes during the week. Write it down in a diary or on a piece of paper and put it on the fridge.

Is it achievable? This depends on your level of fitness.

Is it realistic? If you have a have a broken leg you won't be able to ride your bike. You will have to think of some other exercise for the upper body, like lifting light weights.

Is it timely? Is the time commitment do-able? Can you put aside 20 minutes, 3 times a week for your health? Do you need to set a time limit, that is, plan to reassess your goal in three to four weeks time?

Buy a small book and make this your gratitude diary. Once a week, write down at least three things that you are grateful for. Here are some examples to get you started:

This week I felt grateful for the...
  • chat I had on the phone with mum
  • long walk I took after work
  • enjoyable new book I started
  • warmth of the sun on my back when I sat in the backyard
  • local market where I bought fresh fruit and vegetables
  • challenge of trying to follow a new recipe

Read back over your gratitude diary whenever you feel a bit sad or depressed.